Automotive Technician

ROLE & RESPONSIBILITIES:

  • Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy.
  • Ensure work is performed in accordance with dealership and factory standards.
  • Communicate with parts department to obtain needed parts. Save and tag parts if the job is under warranty or if requested by the customer.
  • Examine the vehicle to determine if additional safety or service work is required.
  • Advise Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.
  • Inform dispatcher when job is started, finished, or interrupted. Be particularly attentive to repair orders on vehicles marked “CUSTOMER WAITING”.
  • Complete and maintain documentation of work performed.
  • Road-test vehicles to quality-check work performed.
  • Attend factory-sponsored training classes. Keep abreast of factory technical bulletins.
  • Ensure that customers’ cars are kept clean.
  • Keep shop area neat, clean and free of safety hazards.
  • Comply with Federal, Provincial and Municipal regulations, such as those governing the disposal of hazardous wastes.
  • Assist in creating quotes for additional work required.
  • Keep up to date on online training as required
  • Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
  • This position will be expected to perform other duties as assigned by management
  • White Rock Honda reserves the right to modify this job description as business needs require.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

  • Must be a fully licensed Technician with RedSeal certification.
  • Working knowledge of automotive equipment.
  • Possess strong diagnostic and problem solving skills in order to maintain optimal customer satisfaction.
  • A highly self-motivated and organized individual.
  • Well-developed interpersonal skills to effectively work with other members of the Service Department team.
  • Must be committed to consistently delivering high quality work.
  • Ability to make sound decisions in a manner consistent with the essential job functions.
  • A valid class 5 British Columbia driver’s license, and ability to provide clean drivers abstract for review.

Education Requirements: Red Seal Certification (or equivalent)

Language of Work: This position requires the applicant to be certified as a Licensed Technician with a minimum of 3 to 5 years of dealership manufacture work experience, inclusive of their apprenticeship.

Benefits: Health and Dental benefits available after 3 months probation. Four Day work week with five days off every three weeks. Competitive wages and paid training.

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